Privacy Policy

Community Coliving Properties (“we,” “us,” or “our”) operates the website communitycolivingproperties.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI property analysis tools, submit properties, or interact with us in any way.

1. Information We Collect

Information You Provide

When you fill out forms on our website, we may collect:

• Contact information: name, email address, phone number
• Interest preferences: your selected area of interest (investing, property submission, coliving training, etc.)
• Property information: addresses and details of properties you submit for analysis
• Experience and market information: your real estate experience level and target markets
• Communication preferences: your consent choices for email and SMS communications

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Pages visited and time spent on pages
• Referring website or source
• Device type and screen resolution
• IP address (used for spam prevention via Cloudflare Turnstile)

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries: Follow up on your expressed interest and connect you with the right opportunities
• Provide AI property analysis: Generate market reports, zoning analysis, comparable sales data, and investment grade ratings for submitted properties
• Send communications: Deliver email updates, property opportunities, and educational content you have opted into
• Send SMS messages: Only if you have explicitly opted in, deliver text updates about properties or opportunities
• Improve our services: Understand how visitors use our website and tools to make them better
• Prevent abuse: Protect our forms and services from spam and automated submissions

3. Customer Relationship Management

We use GoHighLevel (GHL) as our customer relationship management platform. When you submit a form on our website, your contact information is stored in our GHL account. This allows us to:

• Organize and manage communications with you
• Track your expressed interests so we can provide relevant information
• Send automated email sequences you have opted into
• Tag your contact record based on your interests and the page you submitted from

Your data is stored securely within GHL’s infrastructure. We do not sell or share your contact information with third-party marketers.

4. AI Property Analysis

When you submit a property address for analysis, we use proprietary AI tools to generate reports that may include market data, zoning information, comparable sales, cash flow projections, and investment grade ratings. This analysis:

• Uses publicly available data from government sources (Census, BLS, ArcGIS), real estate databases, and market aggregators
• Is provided for informational purposes only and does not constitute investment advice
• May be stored in our systems to improve our analysis tools and provide you with updated reports

5. Email and SMS Communications

Email

If you opt in to email communications, we may send you property updates, market insights, educational content, and information about our services. Every email includes an unsubscribe link. You can opt out at any time by clicking that link or contacting us directly.

SMS/Text Messages

We only send SMS messages if you have explicitly opted in by checking the SMS consent box on our forms. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us at the email below.

6. Cookies and Tracking

Our website may use cookies and similar technologies for:

• Essential functionality: Form submissions, spam prevention (Cloudflare Turnstile)
• Analytics: Understanding how visitors use our site to improve the experience

You can control cookie settings through your browser. Disabling cookies may affect certain website functionality.

7. Third-Party Services

We use the following third-party services that may process your data:

• GoHighLevel: CRM, email, and SMS delivery
• Cloudflare: Website hosting, security, and spam prevention
• Google Fonts: Typography delivery
• Calendly/GHL Bookings: Appointment scheduling

Each of these services has their own privacy policies governing how they handle data.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

9. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your personal information
• Opt out: Unsubscribe from email or SMS communications at any time

To exercise any of these rights, contact us at the email address below.

10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Community Coliving Properties
CCL Properties LLC
Email: [email protected]